Are your products vegan?

YES! ALL of our products are 100% vegan.

Do you test on animals?

NO! ALL of our products are cruelty FREE!

Do you have CPSR's (Cosmetic Product Safety Report)?

Yes, we have Cosmetic Product Safety Reports (CPSR) for all of our products and follow all UK, and EU guidelines.

Where can I find more information about each product?

All information can be found on the individual product pages including; how to use the product, the full ingredients list, as well as the benefits of using the product.

Are your products safe for sensitive skin?

ALL of our products are made with gentle ingredients and are made for customers with sensitive skin!

I always recommend checking the ingredients before buying and if it's your first time ordering and you're not sure if it's worth the hype: try our Bare Body Butter Collection; these products are colour and fragrance free.

Give them a go and if you love it you can come back and try other colours and fragrances if you fancy.

Can your products be used on children under 3 years old?

Although, our products are mostly natural and gentle on the skin and hair, we generally do not recommend it for children under the age of 3 years. 

Do your products have an expiry date?

We do have to advise that all of our products be used within 6 months to 1 year of opening as long as they are stored in their recommended conditions.

My product isn’t very swirly, is it okay to use?

Product swirls can often misshapen in transit, they’re still perfectly great to use! After all, it’s what’s on the inside that counts!

Do you offer returns?

We do not offer returns or exchanges. All sales are final. If you have an issue with your order please email at contact@support.farmedbeauty.com and we will try to resolve the issue.

See more information on our returns page.

Do you ship worldwide?

We currently ship to the UK, Norway, Germany Switzerland, Australia, New Zealand and the US. We are unable to ship to other countries at this time due to different legal requirements for each country.

A remote area code may be charged more for some addresses.

Oh no! I’ve sent my order to the wrong address! Can you send a new one?

It is your responsibility to inform us of your postal address. If you notice that you’ve entered the wrong address after purchase please email us straight away so I can update the shipping label if possible.

Will I receive tracking once my order is shipped?

Yes, all orders will receive a tracking number and this will be emailed to you once posted. You can also get this by creating an account and viewing your order history on our website.

How long does it take to receive my order?

We pack and ship orders within 2 working days.

If you are in the UK we offer shipping methods with Royal Mail. Shipping times vary between 1-7 working days from dispatch. 

For USA customers, shipping with Royalmail is express, it takes 3-7 working days from dispatch.

For other international orders, delivery times vary but all orders are shipped within 2 working days and you will receive a tracking number via email