Our Body and Hair Butters can melt on transit especially in the hot weather. This is because they are made of purely plant butters and oil which will melt or become softer in heat. This does not affect the quality of your product, please put it in your fridge for 10-15 minutes to firm up again for your use. You can also enjoy it in its melted state.
We want to make sure you love our products, and quality is guaranteed. We do not accept general returns or exchanges. For any issues with your order, please contact us . This will help us provide a speedy resolution. Please read below for more details:
Refunds
buyer. All sales of goods are final. Farmed Beauty will strive to help solve any issues the buyer may have with their order
by contacting the relevant email address. Farmed Beauty will tailor the response to any order issues and provide solutions how Farmed Beauty deems fit and what one buyer/user may receive as a solution, another may
not.
Cancellations
All of our products are handmade especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email within 24 hours of placing an order or contact us. After 24 hours, we cannot guarantee that your order can be modified as it may have prepared and dispatched to delivery services.
After you’ve received your order, you have 5 days to address any quality issues.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Membership Subscriptions Cancellation Policy
You can cancel your membership at any time via your profile settings page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period.
Membership Subscriptions Cancellation Policy
Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing.
Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.